peprPlus
The ultimate solution for all SME business owner to manage customer engagement and stay connected with the staff.
Welcome to peprPlus, the premier solution for SME visionaries.
peprPlus mission is to empower business owners, enhancing customer engagement effortlessly. With our intuitive interface, managing daily operations becomes seamless, saving time and costs. We're dedicated to fostering the growth of SMEs, offering a supportive platform for their journey to success.
How does peprPlus was created?
Problems:
External issues for SME owners
- Rapid changes in business landscapes from traditional methods to digital transformation.
- Do not have the knowhow to adapt to new technology.
- Lack of funds and time to do research and huge investments into something "NEW"
Internal issues for SME owners
- Lack of customer engagement and interactions
- Challenges in managing workforce and task
- Productivity issues and efficiency issues
What does peprPlus provide?
User Persona - Employee
Jane Watson
Age: 27 | Female
Position: UI/UX Designer
Location: On Site
Bio
Jane Watson iworking as a UI/UX Designer. She is a coffee lover. Her day-to-day basis is to meet clients at different sites.
Goals:
- Verify your presence at client sites effortlessly.
- Manage ongoing tasks efficiently with a centralized platform.
- Check in with my boss seamlessly to provide location updates.
Pain Points:
- Worried missing attendance when during off-site client meetings.
- Overwhelmed by task management reliant on sticky notes, leading to missed deadlines.
- Inability to check in outside company premises.
User Persona - Employer
John Doe
Age: 38 | Male
Position: CEO | Owner
Location: On Site
Bio
John Doe is a CEO of his company. He has a passion for fostering an excellence culture.
Goals:
- Improve operational efficiency through automation.
- Have a dashboard with data invisibility and insights for informed decision makings.
- Enhance customer experience with personalised interactions with digital services.
Pain Points:
- Hard to track staff performance review while maintaining customer satisfaction.
- Keeping up with the technology's advancement with less cost and time.
- Building brand recognition and hard to get exposure to customers.
Main features in peprPlus
The peprPlus application facilitates customer interactions
peprPlus application redefines customer interactions with conversation support enhanced by AI assistance, leveraging OpenAI technology to craft personalized responses. This empowers SME business owners to efficiently manage and optimize customer communication.
Task Management & Monitoring
peprPlus introduces efficient task management and monitoring capabilities, seamlessly integrating with your chats and check-ins to optimize time tracking and management.
Location Check-Ins
peprPlus simplifies and enhances location check-ins, ensuring precise and reliable tracking of employees, even when they're working off-site.
Smart Office - Voice and Video Call
By subscribing to peprPlus's Smart Office feature, users can seamlessly connect their local landline number to their mobile devices. With the ability for seamless call transfer, users can stay connected with customers anytime, anywhere.
Dashboards and Reporting
peprPlus offers real-time insights through customizable dashboards, empowering business owners to make informed decisions based on up-to-date data. Streamlined analysis processes save valuable time and resources, enhancing overall efficiency.
Thank you for your time!
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